Check the file free
Run the free CSV Preflight. It runs in your browser, counts duplicate emails, and the file is not uploaded.
Sphere list, old CRM export, open-house sign-ins: the same email on three rows? Get one row per email before you upload.
Agents keep contacts in more than one place, so the same email turns up in every list. Combine your lists into one CSV and get back a cleaned CSV with same-email rows merged into one, plus a change log that lists every merge by row number, so you can read what changed before anything is uploaded.
No calls needed: pay, email your export to slrescue@mail.grokbot.com, and get it back within 24 hours on Quick Clean (up to 200 rows; 48 hours on Intro, 72 hours on Growth, 5 business days on Bulk). Promo code SLRLAUNCH15 takes 15% off the Intro, Growth and Bulk packs through Nov 6.
Why a combined agent contact list has repeats
- Several sources: a sphere spreadsheet, an export from your old CRM and open-house sign-in sheets each hold their own copy of the same email.
- Small differences hide repeats: the same address typed with capitals, or with a stray space at the start or end.
- Changes from an upload can be hard to take back, so it pays to read the file first.
What Follow Up Boss already does
Follow Up Boss has its own help article on importing contacts, including how it handles repeats (Follow Up Boss Help: Importing Contacts Overview). Check it first. If its import covers what you need, use it.
We help with the step before: several lists combined into one CSV and merged by email outside Follow Up Boss, with a change log of every merge, so you can read what changed before you upload or send it in.
Why read the file first
Changes from an upload can be hard to take back. A cleaned file plus a change log lets you see every merge and every kept value before you upload.
What we don’t do
- Nothing inside Follow Up Boss: no notes, history, Smart Lists, stages or tags are touched there. We only work on the CSV you send us.
- No household or relationship linking. Rows are merged only when they share the same email.
- Columns are not matched to Follow Up Boss fields. Your columns come back with the same headers.
- Who you may contact is your call. A cleaned file is not permission to email or text anyone.
Notes you can ignore on a client list
Our cleaner was built for business contact lists. Most clients use a personal address (Gmail and similar) and have no company, so the QA notes will say “personal email” and “missing company” on most rows and mark those rows for review. That is expected for a client list and you can ignore those two notes. The notes that matter are invalid or missing emails and possible duplicates.
How it works
Combine your lists
Paste each list’s rows under one header row so the columns line up, and save one CSV. Put the list you trust most first: when merged rows differ, the first row’s value is kept.
Pay and send
Quick Clean is $25 for up to 200 rows. Pay on Stripe, then email the CSV to slrescue@mail.grokbot.com. If your file has no company column, ask us to note rows with the same first and last name as possible duplicates.
Get it back within 24 hours
A cleaned CSV plus a change log (changelog.md and change_log.json). Bigger files: see the sizes below.
Rather hand off the cleanup? $25 Quick Clean: up to 200 rows, cleaned CSV (same-email duplicates merged, possible duplicates noted) plus a change log within 24 hours.
What you get back
- One row per email: rows with the same email, ignoring capitals and spaces at the start or end, merged into one; every merge listed in the change log with its row numbers
- Where merged rows differ, the first row’s value is kept and the other value is listed in the change log; a blank cell in the kept row is filled from the duplicate, and that is logged too
- Possible duplicates noted, never merged: rows with the same full name and company (for example the same brokerage) but a different email get a “possible duplicate” note in qa_notes and are marked for review; if your file has no company column, on request the same is done for the same first and last name
- Invalid or missing emails marked for review with the reason in qa_notes
- Your other columns (source, tags, notes and so on) kept at the end, values unchanged apart from extra spaces
Flat pricing
- Quick Clean, up to 200 rows, back within 24h, $25 (credits toward a larger pack within 14 days)
- Intro, up to 500 rows, back within 48h, $99
- Growth, 501 to 2,000 rows, back within 72h, $299
- Bulk, 2,001 to 5,000 rows, 5 business days, $499
- Over 5,000 rows: email us for a custom quote
Your $25 Quick Clean counts toward any bigger cleanup within 14 days.
Quick Clean, Intro, Growth and Bulk: If the file isn't what we promised, we fix it once for free within 48 hours. If it still isn't right, you get your money back for the part we couldn't deliver. If we're late, you choose a full refund or a free rush job.
Questions
Doesn't Follow Up Boss already merge duplicates?
It has its own import handling, described in its help article on importing contacts. Check that first. If it covers what you need, use it. If you want to see every merge and every kept value before you upload, that's what the cleaned file and change log are for.
Will you clean up contacts inside Follow Up Boss?
No. We don’t log in to Follow Up Boss or touch notes, history, Smart Lists or stages. We only work on the CSV file you send us.
Can you merge people who used two different emails?
No. We only merge rows with the same email. Rows with the same full name and company, or on request the same first and last name, are noted as possible duplicates, and you decide.
Will you match my columns to Follow Up Boss fields?
No. Your columns come back with the same headers. You match them when you upload.
Why is almost every row marked for review?
On a client list most people have a personal email and no company, and our QA notes mark both. That is expected; you can ignore those two notes. Invalid or missing emails and possible duplicates are the notes worth checking.
Are you affiliated with Follow Up Boss?
No. We only work on the CSV file you send us.
Is my data safe?
Files are used only for your job and deleted after delivery on request (see Anonymous aggregate statistics).
Anonymous aggregate statistics. After a cleanup we keep a small record of counts about your file: rows in and out, duplicates merged, rows marked for review, which fields were present, and the CRM you told us it's for. This record contains no contact data, names, emails, company names, domains, file names or cell values, and it isn't deleted when your file is deleted. We only publish these counts combined with at least 19 other lists (and at least 5 different customers), so no single customer can be identified. To opt out, reply 'opt out' to your delivery email and we'll delete your record.
What if the cleaned file isn't right?
If the file isn't what we promised, we fix it once for free within 48 hours. If it still isn't right, you get your money back for the part we couldn't deliver. If we're late, you choose a full refund or a free rush job.
Not affiliated with Follow Up Boss.